Customer Experience Masterclass
Hear from thought leaders, connect with senior marketers, and tackle your biggest challenges with customer acquisition, experience, engagement, loyalty and retention at our Customer Experience Masterclass. With snappy expert presentations and intimate roundtable discussions, this Masterclass is the perfect forum for you to discover the latest customer strategies and solutions.
As Influencer Partner Lead at IG, Julia is responsible for leading the delivery of the influence strategy and playbook, acting as the central influence expert across the globe, as well as driving continual improvements in performance, efficiency, and workflows, supported by operational analytics.
How it Works
Our ethos is simple. We want you to be an active participant. That’s why we’ve developed a format designed to optimise interaction and engagement.
We start our Customer Engagement Masterclass with a series of 10 minute expert presentations before moving on to our expert-led roundtable discussions. Each roundtable lasts 20 minutes. When the time’s up, the expert at your table will move on and you’ll be joined by a brand new speaker.
These intimate 20 minute sessions are the perfect forum for you to ask questions and find solutions to your customer engagement challenges.
And if you already know what you’d like to discuss, just let us know. Our registration form gives you the chance to suggest core topics and help us shape the agenda. Click the button to register now.
With thanks to our experts
Interested in becoming one of our experts?